Service Design for Business
SKU: 10263790191

Service Design for Business

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Service Design for BusinessNote: Shipping for this item is free. Please allow up to 6 weeks for delivery. Once your order is placed, it cannot be cancelled. Condition: BRAND NEW ISBN: 9781118988923 Year: 2015 Publisher: John Wiley & Sons Inc (US) Description: Unlock the potential of your business with *Service Design for Business*. This essential guide offers a transformative approach to enhancing customer experience through innovative service design. Written by experts at

Note: Shipping for this item is free. Please allow up to 6 weeks for delivery. Once your order is placed, it cannot be cancelled.

Condition: BRAND NEW
ISBN: 9781118988923
Year: 2015
Publisher: John Wiley & Sons Inc (US)

Description:
Unlock the potential of your business with *Service Design for Business*. This essential guide offers a transformative approach to enhancing customer experience through innovative service design. Written by experts at Livework, a pioneer in the service design industry, this book reveals actionable strategies for meeting customer needs effectively.

In today’s digital landscape, competition is fierce, and it’s vital to engage customers through intentional service design. By adopting a design perspective, you will learn to view your organization through the eyes of your customer, fostering a culture where customer experience is everyone’s responsibility. The unique insights provided in this book will help you analyze market factors, ensuring your service offerings resonate well in today’s fast-paced environment.

*Service Design for Business* delves into real-world applications, featuring case studies from renowned organizations like Sony, Volkswagen, and Procter & Gamble. This practical handbook provides step-by-step methods to create a seamless customer journey, improve engagement, and ultimately drive business success.

Gain a competitive edge in service design and revolutionize how your customers interact with your brand. Whether you’re a business leader, designer, or marketer, this book is an invaluable resource for crafting exceptional customer experiences that keep them coming back.

Make your customer experience an organization-wide priority. Deliver memorable touchpoints and elevate your business to new heights with the power of service design.

Note: Shipping for this item is free. Please allow up to 6 weeks for delivery. Once your order is placed, it cannot be cancelled.

Condition: BRAND NEW
ISBN: 9781118988923
Year: 2015
Publisher: John Wiley & Sons Inc (US)


Description:
A practical approach to better customer experience through service design

Service Design for Business helps you transform your customer's experience and keep them engaged through the art of intentional service design. Written by the experts at Livework, this practical guide offers a tangible, effective approach for better responding to customers' needs and demands, and provides concrete strategy that can be implemented immediately. You'll learn how taking a design approach to problem solving helps foster creativity, and how to apply it to the real issues that move businesses forward. Highly visual and organized for easy navigation, this quick read is a handbook for connecting market factors to the organizational challenge of customer experience by seeing your company through the customers' eyes.

Livework pioneered the service design industry, and guides organizations including Sony, the British Government, Volkswagen Procter & Gamble, the BBC, and more toward a more carefully curated customer experience. In this book, the Livework experts show you how to put service design to work in your company to solve the ongoing challenge of winning with customers.
Approach customer experience from a design perspective

See your organization through the lens of the customer

Make customer experience an organization-wide responsibility

Analyze the market factors that dovetail with customer experience design


The Internet and other digital technology has brought the world to your customers' fingertips. With unprecedented choice, consumers are demanding more than just a
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SKU: 10263790191

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It serves it's purpose!!
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Product really works well & serves it's purpose! Great height & width. It's flimsy, but it will stand still when put in place.
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The bars are impossible to screw in all the way so it’s not sturdy at all, trash and waste of time
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These are awesome! They were easy to assemble. They are lightweight and easy to move. I was able to easily put all 6 pieces -(I ordered two sets)-into the back of my SUV at once, by myself (and I'm a short, older lady). Quality material. Very sturdy and steady. The first set I opened was a used one and did not include instructions, but it was still very easy to assemble and figure out. I recommend using a battery powered screwdriver. With that, the assembly of all 6 panels took less than 45 minutes.
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All screws cannot fit with each connectors. The Allen key provided is useless because it doesn’t fit into screws.
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I have been using this product for a month now. I'm absolutely thrilled with my new Room Divider. It's has made a significant difference in my home. The divider is not only stylish and well-crafted but also incredibly functional. It has effectively separated my open space into cozy, distinct areas, enhancing privacy. Assembly was a breeze, and it's built to last. This room divider has truly transformed my living space, and I couldn't be happier.
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